Privacy Policy
Effective Date: 09/17/2025
1. Introduction
OOT Box Media, LLC ("we," "us," or "our") values the privacy of our clients, website visitors, and app users. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with our website, mobile applications, and related services (collectively, the “Services”).
By using our website or app, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
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Name, email address, phone number, company information.
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Account login details when you register for the app.
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Payment information (if applicable), processed securely through third-party providers.
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Content you submit through the app (e.g., messages, forms, media uploads).
B. Automatically Collected Information
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IP address, browser type, device type, operating system, app usage data.
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Log data such as pages visited, features used, and timestamps.
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Cookies, mobile identifiers, and similar technologies.
C. App-Specific Data (where applicable)
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Contact information you upload for CRM or communication features.
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Communications sent through the app (e.g., SMS, email campaigns, push notifications).
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Mobile device permissions, if you enable them (e.g., camera, microphone, contacts, or location).
3. How We Use Your Information
We may use the information we collect to:
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Provide and manage our marketing and communication services.
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Operate and improve our app and website.
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Authenticate users and secure accounts.
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Process payments and manage subscriptions.
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Send service-related updates, announcements, and customer support messages.
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Deliver targeted marketing (with consent where required).
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Comply with legal obligations.
4. Sharing Your Information
We do not sell your personal information. We may share it only in these circumstances:
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Service Providers: With trusted vendors who perform functions such as hosting, analytics, communications delivery (e.g., Twilio for SMS, email), and payment processing (e.g., Stripe).
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Third-Party Integrations: If you connect the app to third-party services (Google, Meta, etc.), their privacy policies will apply.
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Legal Requirements: When required by law, regulation, or legal process.
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Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies on our website and app to improve performance, track user activity, and personalize experiences. You can control cookies through your browser or device settings, but disabling them may affect functionality.
6. Data Security
We implement reasonable security measures to protect your information. However, no online platform is completely secure, and we cannot guarantee absolute protection.
7. Your Privacy Rights
Depending on your location, you may have rights such as:
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Accessing the data we hold about you.
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Correcting or updating your information.
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Requesting deletion of your account and personal data.
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Opting out of marketing communications.
To exercise these rights, please contact us at contact@ootboxmedia.com.
For app users, you may also request account deletion directly within the app (where available) or by contacting us.
8. Children’s Privacy
Our Services are not directed to children under 18, and we do not knowingly collect information from them. If we learn that we have collected information from a child under 18, we will delete it promptly.
9. Third-Party Links
Our website or app may contain links to external websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date. Continued use of our Services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
OOT Box Media, LLC
925 Clocktower Dr, Springfield, IL 62704
Contact us via email here